Thank you for shopping with Lush Ville! We’re committed to ensuring your order gets to you quickly and safely. Below is everything you need to know about our shipping process, delivery times, and policies.
Shipping Regions
We proudly ship worldwide, so no matter where you are, Lush Ville delivers beauty to your doorstep. We work hard to make shipping simple and convenient for our global customers.
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays). Once your order is packed and ready to go, you’ll receive a confirmation email with your tracking number.
Shipping Fees
Shipping costs are calculated based on:
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Your shipping location
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The size and weight of your order
You’ll see the final shipping cost clearly at checkout before completing your purchase.
Estimated Delivery Times
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Domestic (Nigeria or home base): 3–7 business days
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International Orders: 7–14 business days
Please note: Delivery times may be extended due to customs delays or other unexpected factors.
Customs & Import Taxes
International orders may be subject to customs duties, import taxes, or fees upon arrival. These charges are the responsibility of the customer, and we recommend checking with your local customs office for details.
Order Tracking
As soon as your order ships, we’ll send you a tracking number via email. You can use it to monitor your package every step of the way.
Lost or Damaged Packages
Once your package is with the shipping carrier, we are not responsible for any loss or damage during transit. However, if something goes wrong, contact us right away at lushville544@gmail.com, and we’ll do our best to assist you. You may also contact the shipping carrier directly using your tracking details.
Shipping Delays
We aim to deliver all orders on time, but please be aware that shipping delays can occur due to weather, customs, courier issues, or other unforeseen circumstances. We’ll notify you of any major delays affecting your order.
Need Help?
For any questions or concerns about your order or our shipping policy, feel free to reach out to us:
📧 Email: lushville544@gmail.com
We’re here to help and typically respond within 24–48 business hours.